Employees are stressed right now. They are also the key to your businesses’ success during this difficult time. Join Haley Woznyj, Longwood University Assistant Professor of Management, as she shares best practices from her research with small businesses. Learn how to best support employees through these challenging times. We will discuss concrete practices, the latest research, and workshop some sample scenarios. As always, questions are welcome.
Join Vince Magnini as he offers some practical ways to create a culture in a small business in which a continuous stream of customer surprise ideas can be generated and implemented. Customers often enter service transactions with predetermined ‘mental scripts’ regarding how they predict the transactions will unfold and are not paying close attention. In order to gain their full attention, firms must find ways to surprise consumers; that is, firms must spawn script deviations for them. Research indicates that these script deviations can cement consumer loyalty.
Starting a Business in Southern Virginia: Building the Foundation for Your New Business
If starting a business in Southern Virginia is your dream, we can help you make it a reality. With our business workshops, you’ll find the practical knowledge and skills you need to succeed at starting and running a small business.
Starting a business in Southern Virginia requires planning and consideration. Choosing your legal structure, writing a business plan, securing funding, and other steps help you build a solid foundation for your business.
About This Business Workshop
Building the Foundation for Your New Business is one of many free classes offered by the Longwood SBDC for those considering starting a business in Southern Virginia.
Potential new and existing business owners will learn how to:
- Evaluate your entrepreneurial abilities
- Choose a legal form of organization
- Prepare and present your business plan
- Find financial resources
- Create marketing strategies
No matter where you are in your entrepreneurial journey, you’ll benefit from this practical, focused information. You’ll leave this free workshop with business insights and actionable strategies to help you launch, build, or grow a Southern Virginia-based business.
Scheduled workshops may change due to inclement weather, scheduling conflicts, etc.
Your pre-registration enables the Longwood SBDC to keep you updated on changes or cancellations as quickly as possible.