SunMonTueWedThuFriSat
1
2
3
4
5
6
7
8
9
Delivering Memorable Downtown Experiences – FARMVILLE 8:00 am
Delivering Memorable Downtown Experiences – FARMVILLE @ Charley's Waterfront Cafe
Aug 15 @ 8:00 am – 11:00 am
Delivering Memorable Downtown Experiences - FARMVILLE @ Charley's Waterfront Cafe | Farmville | Virginia | United States
Presenter – Dr. Vincent Magnini Maximize your long-term profitability with efficient and friendly interactions at every single touch point. Come hear from Dr. Vincent Magnini, author and associate professor at Virginia Tech, and learn about the latest research on establishing and maintaining a first-class customer service culture. About the Speaker: Recently ranked one of the top 12 most prolific hospitality researchers worldwide, Dr. Magnini has published six books and more than 150 articles and reports. His projects typically include destination marketing plans, economic impact analyses, feasibility studies and visitor satisfaction tracking. Dr. Magnini has also been featured on National Public Radio’s[...]